FAQ (Frequently Asked Questions)

• How to use U-Online via Mozilla Firefox?
  

  To sign payment orders with Mozilla Firefox do the following:

  1. Make a copy of your client (personal) certificate issued by UBB (via Internet Explorer) (file with given from you name and extension .PFX, for example: My_cert_copy.PFX).
  2. Use the latest version of Mozilla Frefox or update the browser from the menu „Help->About Firefox”
  3. Install UBB Root Certificates from here and here as you mark all 3 options and click ОК

  4. Install your client personal certificate, issued by UBB as follow the procedure:

  • click 'Firefox' button and then 'Options' menu or open menu: Tools->Options…
  • click 'Advanced' icon
  • click 'Encryption' (or 'Certificates') tab
  • click 'View Certificates' button
  • click 'Your Certificates' store and 'Import' button
  • find the copy of your certificate, mark the file and click 'Open'
  • choose ОК (in case you haven't got a transport password for the copy of your certificate) or input this password
  • choose ОК over the message 'Successfully restored certificate(s) and private kеy(s)'
  • close the window with ОК
  5. Close the browser and open new one, using your certificate.

  The order of the actions, described above is mandatory for successful instalation!
  When you sign the payment orders in the window 'Text Signing Request' click ОК.

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