FAQ (Frequently Asked Questions) » 16. Instruction of using U-online for clients physical entities with active operations.
Instruction of using U-online for clients physical entities with active operations. About business client see here.
At using of certificate, issued from UBB and dynamic SMS password, about login with active operations (transfers, currency exchange and etc.), click on the checkbox before "Active Mode".
After correct login in the system (correctly entered login password), a 6-digit temporary password will be generated and will be sent
by SMS to your mobile phone with the following text:
“Your password #3169 is 123456”. The password, corresponding to the indicated from computer number (#) has to be entered on the next screen:
In case of correctly entered SMS-password and after pressing the Confirm button, you will have access to active operations.
In case of wrong or expired password you will receive the following message, as you will have access only for reports:
Number of you mobile phone about SMS-passwords (to Bulgarian mobile operators) you can update in UBB Call Centre at phone 0700 117 17 from Bulgaria,
+359 (0) 700 117 17
and +359 2 980 22 35 from abroad or in every bank branch.